New VRS Customers

Creating your account is the first step to making VRS calls. Simply sign up for 10-digit number with ZVRS, create an account, and start using Federal Relay today.

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Existing VRS Customers

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Important Update

Federal Relay requests that your agency submit a Task Order for Federal Relay to ensure no interruption of services. To find out the status of your agency, go to and click "Task Order Status" tab.

ISDN Access

  • Non-emergency: 877-709-5798
  • 911/Emergency: 877-646-7441
  • Hearing Callers: 877-709-5801
  • (NEW) - For FedVRI: 855-724-6514